Human Resources

Job Title:                            Teller

Location:                             Vlore                    

Closing Date:                     15 April 2024

We are seeking to recruit an experienced and very dynamic employee, in the position of Teller for Vlora Branch at American Bank of Investments.

Job Description:

Ensures a normal and effective performance of the work in Customer’s Service & teller’s area. Performs sales of products and services of the Bank and a high quality service to the customers coming to the Bank.

Duties and responsibilities:

• To open and to close the vault of the Branch in the presence of the Operational Supervisor / Branch Manager.
• To have responsibility for the safety of cash (checks, cards, and the other documents in vault) and holds the keys of the vault in the Branch.
• To reconcile the cash of the vault with the data generated from the system and to close the vault in cooperation with Operations Manager.
• To carry out the money withdrawal for the customers and to make payments after the verification of the signs, verification of the customer statement and after the control of the sum in written form.
• To accept checks and cash for deposits, to verify the sum and to verify the information filled in checks and the legitimacy of the documents.
• To register in the system the respective transactions to to print precisely the payment slips for the customers.
• To compile the data of the till/vault and fill in the currency books the respective sums at the end of each day.
• To systematize the daily till and ATM documents and to controls the regularity of these documents.
• To know very well all the manuals, instructions and procedures related to the position of teller and to be informed continuously for the changes made.
• To count with hands the bills and the coins in order to prepare them for the deposits or to send to HO according the respective procedures by informing the Main Vault / Treasure Department preliminarily.
• To detect the false bills, to inform Operation Supervisor/BM and take responsibility for any cash difference.
• To identify the mistakes during the transactions performed when credit and debit part are not balanced.
• To put the bills in the respective bill boxes according to their value.
• To perform loan payments or monthly payments by verifying the payment and the sum.
• To monitor the till in order to keep the balances and to request for cash in order to face the daily cash demand.
• Is the authorized and in charge person for the transactions and escorting the monetary values to Bank of Albania and Second level Banks. (When is applied).
• To classify and to put in the files the deposits slips, checks etc.
• To keep the privacy of the every performed transaction.
• In case of doubtful behaviors, reports to the security in Branch. In case of robbery, tries to stay calm and follows the bank procedures for the security of the customers and the staff.
• In case of dangers, presses the alarm button under the work desk.
• To be integral part of the team by informing the customers about the bank products and services and by directing them to the responsible persons of the Branch.
• To refer new clients and to sell bank products to the new and existing clients.

Required technical skills:

• University degree in Economics or related fields;
• Previous work experiences would be considered as a plus to know very well bank products, services and banking market.
• To have good math abilities.
• To have good behavior and good relations with the customer.
• To be practical and careful about work.
• To be able to work under pressure.

How to apply:

Strong motivated candidates looking for a dynamic job and professional team are welcomed to apply by following these steps:

• Send your CV only in this e-mail address: [email protected]
• In the e-mail subject, please specify clearly the Job Title.

Please note that only shortlisted candidates will be further contacted from our HR staff.