Suggestions and Complaints


If you have comments about our products or if you want to contribute to new ideas about services that best suit you, we encourage that you share these with us.

We appreciate your voice.

There you can find some guidelines that help you to transmit us your preferences


In American Bank of Investments we are committed to serve in the perfect way, to create and deliver to you the products that you want.

If you are not completely satisfied with any aspect of our service, we want to hear your thoughts quickly. In this way we can achieve the necessary investigations and solve problems as soon as possible as well as take the necessary steps to ensure that the problem would not recur any more.

Your opinion is important to us. It enables feedback to improve products and services that we offer.
Thank you for choosing American Bank of Investments for your banking needs.

Share your concerns with us.

The first step

The quickest and easiest solution to give your concerns is to contact the director of the local branch of American Bank of Investments or the appropriate Department Director. Be sure that these bodies will do whatever possible to provide solutions to your problem. You can complete the relevant form in each of our branches.
To fill the Complaining Form, please click here.

The second step
If for any reason you are not satisfied, you can contact us by writing any issue on our email address:[email protected]
A specialized unit of the bank in Headquarters will follow any your request.